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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby Runkle

August 30, 2024

5  out of  5
rating by Shelby Runkle
"Diane is my favorite agent, always so quick to reply with stressful questions. Giving quality advice to protect the unpredictable. Definitely recommend this team as I’ve been with her for years!"
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Christina Herron

August 23, 2024

5  out of  5
rating by Christina Herron
"Callie has been amazing to work with. My parents have used Penny as years for their insurance needs, and when our current rates went up with another provider I called Penny's office for a quote. Callie has been nothing but prompt, informative and very easy to work with. Not to mention State Farm is saving us money over our previous insurance provider. Thanks!"
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duncan Yu

August 23, 2024

5  out of  5
rating by duncan Yu
"They were very fast and collected property information very quickly. Most likely they must have built in automatic procedure for it. I did not have be on the phone for a while and soon suggested me a quote. And the reviewing numbers and q&a were so quick and accurate that I could get what I want very quickly. If you are considering starting or renewing or changing insurance company, it is worth to try with them first."
We responded:
"Thank you Duncan. We appreciate your business and taking the time to offer a review. Penny"
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Corina Ard

August 19, 2024

5  out of  5
rating by Corina Ard
"Penny Hardesty State Farm office is hands down the best insurance provider I have had in over a decade! They are always quick to address my concerns and are patient with me when there's a misunderstanding, even if I do get a little rude. I can't say enough good things about all of the people that work in this office, especially Taylor and Penny! If you're looking for the best insurance representation you can have....look no further, you have found them! 🙌🏻😀📣"
We responded:
"Thank you Corina. We appreciate you! "
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Callie Hawkins

February 20, 2024

5  out of  5
rating by Callie Hawkins
"penny is the best! she is always there for me when i need help with my insurance. i will forever send all my family and friends to her office because i know i can trust her office to take care of them! do yourself a favor and check out her agency."
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Niko12407

February 1, 2024

5  out of  5
rating by Niko12407
"Kally was knowledgeable, considerate, and overall great to work with in helping me sign up for renters insurance. Great customer service!"
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Jack Rosenberg

June 23, 2023

5  out of  5
rating by Jack Rosenberg
"I love everyone at this State Farm office. I was referred to them by a number of customers after my rates continued to increase. I checked them out and moved all of my insurance to them. Their rates were much lower than what I was paying and the customer service is top notch."
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Megan Favinger

June 23, 2023

5  out of  5
rating by Megan Favinger
"Taylor B provides my business w responsive, detailed professionalism. Her level of service is unmatched, in my experience. Thank you, Taylor!"
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Roy Fiedler

June 21, 2023

5  out of  5
rating by Roy Fiedler
"I have always found Penny’s agency to be courteous, prompt and thorough. Thanks Penny and team!"
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Erin Gibson

June 1, 2023

5  out of  5
rating by Erin Gibson
"We worked with Diane Pritschet and she was beyond amazing!! We got auto and home insurance with her and she was able to get us a better policy for a way lower price than we are currently paying! Definitely recommend checking her out! She was super friendly and knowledgeable! We will definitely be recommending her to friends and family in the market for insurance! GREAT JOB!!!!"
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Matt Leis

June 1, 2023

5  out of  5
rating by Matt Leis
"This office is amazing! Diane has been extremely helpful and knowledgeable when it comes to all of my family’s insurance needs. Her professionalism and amazing customer service is unmatched. We are extremely happy and satisfied with State Farm and this office!"
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Steve Graf

December 15, 2022

5  out of  5
rating by Steve Graf
"Excellent service for 49 years."
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judy harrington

October 1, 2022

5  out of  5
rating by judy harrington
"State Farm is there for me."
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Elizabeth Granfors

September 3, 2022

5  out of  5
rating by Elizabeth Granfors
"Penny and her team offer wonderful individualized service."
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Sharon Simpson

March 3, 2022

5  out of  5
rating by Sharon Simpson
"30 plus years of great people and great service from Penny and her associates."
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Diane Pritschet

March 2, 2022

5  out of  5
rating by Diane Pritschet
"Best insurance agent and team, ever!"
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Denesha Reed

March 2, 2022

5  out of  5
rating by Denesha Reed
"I have been with Penny fir years and I enjoy the service that she provides. They make us feel like family."
We responded:
"Thank you Denesha. It has been a pleasure to serve your family for many years!"
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Jared Jacobsen

March 2, 2022

5  out of  5
rating by Jared Jacobsen
"Penny is a wonderful agent with a great team of people who work hard for you! Very friendly and reliable!"
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Nick

February 25, 2022

5  out of  5
rating by Nick
"Love this State Farm family! Always have taken good care of me. I'll always recommend them. Christi has always been so awesome. Penny is a sweetheart as well. Thanks ladies. :)"
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Andrew Weber

July 31, 2021

5  out of  5
rating by Andrew Weber
"Penny & her State Farm staff are great at their jobs always willing to help in any situation & find answers for many questions. Great company to trust for your Auto, Life, & Home insurance needs."
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John H.

May 8, 2021

5  out of  5
rating by John H.
"We are moving to the Overland Park area and stopped by Penny's office for our insurance needs. We were greeted by the staff and welcomed. The entire office including Penny went out of their way to welcome us. We feel truly like we have been friends and have know them for a long while. We have been a State Farm customers for over 35 years and have very few times felt that they truly value us as loyal customers. Without reservations we recommend Penny and her staff to anyone in the area."
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Fred Wreford

April 4, 2021

4  out of  5
rating by Fred Wreford
"I like the agents here. They are very helpful. I wish I could say the same of State Farm itself. They refuse to repair a car that two days before I had paid $10,200.00 from CarMax. They told me it was only worth $7,600.00 and we're going to give me $7350.00 for it. After 3 weeks of arguing they finally paid $9800.00 and then canceled all my insurance with them. Don't use State Farm Insurance."
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Llorente Ezequiel

July 8, 2020

5  out of  5
rating by Llorente Ezequiel
"Muy bien"
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Christopher Buono

November 20, 2019

5  out of  5
rating by Christopher Buono
"Straightforward, easy to use, and good value."
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Mary Gonzalez

November 14, 2019

5  out of  5
rating by Mary Gonzalez
"Great service"